The customers who aren’t satisfied with their purchased plan or service quality may claim a refund. Please go through the refund policy below thoroughly before taking the initiative of purchasing any of our plans.
The users who desire to claim a refund must post it within 30 days of purchasing the plan. If you want to claim a refund, then ensure that you haven’t consumed a major proportion of the plan’s resources.
Please use the Contact Us form of reverseimagesearch.com and highlight “Refund My Plan” in the subject field to claim a refund. Our customer care will contact you within no time after getting your request.
Your returned plan will be examined, and the total number of queries you have consumed will be checked accordingly. If you qualify for the refund, you will receive your payment back within 5-7 days. Note: You must claim within 30 days of purchase. We at reverseimagesearch.com will not entertain any refund or dispute after 30 days even if the package usage is 0%.
We will return your payments through the same channel that you opt for the purchase of the plan. Before returning your payment, we will examine the total number of queries used and a number of images checked. The utilization of the plan will affect the repayable amount as we will deduct it from the actual amount.
We will also deduct the bank charges.
Please feel free to contact us if you have any other queries regarding the refund policy. Our customer care team will get back to you shortly.
Users who desire to cancel their subscription need to follow the cancellation process by reverseimagesearch.com.
Reverseimagesearch.com holds the right of unilateral service cancellation under the given circumstances: