Refund Policy

Refund Policy

The customers who aren’t satisfied with their purchased plan or service quality may claim a refund. Please go through the refund policy below thoroughly before taking the initiative of purchasing any of our plans.


The users who desire to claim a refund must post it within 30 days of purchasing the plan. If you want to claim a refund, then ensure that you haven’t consumed a major proportion of the plan’s resources.

Refund Process

Please use the Contact Us form of and highlight “Refund My Plan” in the subject field to claim a refund. Our customer care will contact you within no time after getting your request.


Your returned plan will be examined, and the total number of queries you have consumed will be checked accordingly. If you qualify for the refund, you will receive your payment back within 5-7 days.
Note: You must claim within 30 days of purchase.
We at will not entertain any refund or dispute after 30 days.

Repayment Conditions

We will return your payments through the same channel that you opt for the purchase of the plan. Before returning your payment, we will examine the total number of queries used and a number of images checked. The utilization of the plan will affect the repayable amount as we will deduct it from the actual amount. We will also deduct the bank charges.
Please feel free to contact us if you have any other queries regarding the refund policy. Our customer care team will get back to you shortly.

Manual Cancellation

Users who desire to cancel their subscription need to follow the cancellation process by

  • Any subscriber can cancel the plan from their profile.
  • It will take 2-3 working days to cancel your subscription once you apply for it.

Cancellation of Service holds the right of unilateral service cancellation under the given circumstances:

  • The user doesn’t obey terms and conditions.
  • Users fail to follow the normal usage patterns developed by services.
  • The user tries to damage the reputation of
  • In response to a request from customer care.
  • Any law enforcement agency complaint against you.
  • Cancellation of service by subscribers denotes that all the information about handling data covered by our Terms and Conditions is in effect.